If nothing else you have time to read, notice this:
What happens? GSC Finland’s warehouse and workshop will relocate
When it takes place? Warehouse relocates 3.-6.11. and workshop by 4.12.
How it affects you? Deliveries will be stopped 3.-6.11. These dates have been blocked in Business Online (BOL) since September.
More detailed notice:
We are happy to inform you that we will relocate our warehouse and workshop to larger and more modern facilities between Friday November 3rd to Monday November 6th. Our current warehouse and workshop facility have come to the end of their lease. Our workshop will move to Drives factory premises in Pitäjänmäki campus, Helsinki and the warehouse functions to DHL Business park next to Helsinki Vantaa airport – even closer to airport terminals than before. Our warehouse’s new address will be Katriinantie 14-16, 01530 Vantaa, Finland.
During this short delivery break of four days our emergency service serves your urgent orders. You can contact our 24/7 spare part emergency service by calling our call centre +358 10 22 27100. You can refer to “FIDSE” which is a unique key word for our emergency service. The emergency service fee is 600€ per case (incl. four hours of work). We are prepared for the move by arranging more emergency service personnel on duty than normally.
After the warehouse has relocated, all returns (warranty, workshop, exchange units etc.) should be sent to DHL Business park. Kindly note that after the relocation we cannot accept any kind of returns without a proper RMA form provided by GSC FI via BOL or email. The form must be attached to the side of the package as well as placed inside the matching package. If a return arrives without a RMA, we will have to send it back on shipper’s expence without a prior notice or if difficult, scrap the shipment. Please also help us to spot requests for repair or analyses swiftly by marking them clearly and packing them separately from other returns.
This new return address is already updated to BOL:
As a valued business partner, we thank you for taking the time to read this important notice and to distribute it within your organization. Please feel free to contact us if you have any questions.
Heidi Pyykkö and Mika Erkkilä
on behalf of GSC Finland