As communicated earlier, because of the warehouse relocation project no new GSC FI workshop orders are confirmed to ship between Friday 27.10.2017 and Tuesday 7.11.2017. Due to SAP(=ERP) change, we cannot perform goods receival for repair orders that arrive within that time window, either.
Kindly note that this impacts most of the new exchange unit orders, too. We will stop new EXC orders for manual handling during that period and can only let some through from BOL to SAP if the material has availability that exceeds the safety stock levels.
NEW INFORMATION: due to the exceptional volume already in, we cannot accept new PM kit orders that should ship within the mentioned time window either. This means that no new express PM kit orders and express DSW PM kit orders are accepted. If you have some ongoing case, you can pitch your case to your Customer Support Specialist who can then discuss the matter with the management.
If you have some questions regarding this BOL news article or the relocation project, you can contact your CSS or Heidi Pyykko.