The first day of the summit, Wednesday 15th June, saw a packed program. A full agenda of presentations and updates covered the entire spectrum of our power protection business. The opening talk was given by Amina Hamidi, the ABB Power Protection general manager, and the overview and update that she gave was well received by all present. There then followed briefings on strategy, product roadmaps, the progress of our newest technology, business development activities, examples of best practice as well as presentations from a few special guests.
At the end of the first day, the by now well-informed delegates were invited to a gala dinner in the La Belle Epoque restaurant in the Esplanade Hotel where they were able to discuss the day’s events and digest not only all the interesting news of the day but also a very fine dinner. At this occasion, the awards were presented to the awards winning partners for recognizing their extraordinary achievements. This year’s award winners are:
The second breakout session analyzed various aspects of total cost of ownership. Contributions regarding critical success factors on both sides were discussed and conclusions were drawn. The third session concentrated on customer focus and quality, where delegates were invited to give input as to how we can improve our products, processes, services and way of working with each other. The feedback obtained in this session will prove invaluable for us in improving our business.
The summit officially came to an end around noon, but after lunch, delegates were invited to go on a tour on the lake Lago Maggiore and visit the Islands of Brissago. This trip was well attended and provided not only an opportunity for more networking and discussion but also a chance to take in some of the alpine scenery in the area. On the following day, quite a few delegates took up the offer to spend a half day training in the factory and expand their knowledge of our power protection products in small discussion groups with our experts.
All found the content of the entire event to be both interesting and extremely relevant, especially in bringing over an understanding of where the new products fit into the market. The breakout sessions were highly appreciated and the factory visit was found to be very useful.
We look forward to a similarly successful Global Partner Summit in 2018!
About ABB Group
ABB (www.abb.com) is a leader in power and automation technologies that enable utility, industry, transport and infrastructure customers to improve performance while lowering environmental impact. The ABB Group of companies operates in roughly 100 countries and employs about 140,000 people.