After-hours service in HKQCS&WIS

2018-01-10 - After-hours call in service is available
The spare parts after-hours (17:00 CET & CN)emergency break down call in service is available for Emergency situation call in’s only – this is a Premium service rate of 500.00 EURO plus the additional carriage charges for dispatching and goods shall apply.

The emergency phone number for contacting the on call person:
Menden: +49 171 338 3718
Shanghai: +86 139 1620 2082 (please ring the call person or text your request if the on call person could not answer the call timely)

Please see the Shanghai & Menden time table as below:
Menden, Shanghai Time Table
LocationWorking hoursWorking hours phoneContact personBusiness scope
Menden9:00 - 17:00 CET+49 2373 9695 10Marcus KreislerParts distribution for BOL#, OMS#
Shanghai9:00 - 17:00 CN+86 21 6129 8997 / 8286Iris, MikeInquiry, order processing, shipment delivery