We are having a factory recreation day on 7th of September which means both EE and FI factories' production and software downloading are closed.
On Fridays 7th and 14th of September Warranty team in Estonia remains closed due to department recreation day and "Talent day“ in Estonian factory. Most of the warranty orders are handeled by GSC FI Customer Service in the name of cross-deputing. GSC FI Customer Service and Warehouse logistics in Finland are operating normally.
On Tuesday 11th of September GSC FI Customer Service is out of office 3 pm onwards but the evening shift is handled by the Warranty team in Estonia.
In case of an emergency, please contact to our 24/7 spare-part emergency service (+358 10 22 27100). The emergency service fee is 600€ per case (incl.four hours of work).
Heidi Pyykkö and Anne Aaver