The service contract will provide healthcare maintenance of Buzzard’s ICSS. The contract offers a number of new advanced services such as ServicePort (System and Process optimisation) and ServicePro (Asset Management) and includes a maintenance management package with an associated KPI reporting tool . All support requirements will be managed by a contract specific service desk which provides 24/7 support and a single entry point for all technical enquiries. In addition the contract scope covers the provision of spare parts management and training support for 3rd party systems. The contract supports the four key focus areas for ABB’s customers – Maximise production, Lifecycle Management, Operational Efficiency and Performance Improvement.
The contract also provides for ABB to host a full scale replica of Nexen’s offshore control network in the staging area of their Aberdeen office. This will allow ABB to perform configuration management and comprehensive testing of all software changes prior to installation on site. This facility will also enhance the preparation for planned offshore visits and will improve the level of operational support provided from base to facilitate technical troubleshooting and maintenance.
ABB’s Oil and Gas Service Manager for the UK and Caspian, Troy Stewart, said “This contract demonstrates Nexen’s willingness to enter into a long term relationship with ABB. This is extremely positive and collaboration will be the key to the success of the contract. I am delighted that we are delivering more of our advanced services which are a key differentiator in the marketplace and generate significant value to our customers”.
ABB (www.abb.com) is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. The ABB Group of companies operates in around 100 countries and employs about 145,000 people.